Reference

Terms and Conditions for Your yesb33 Account

These terms set out what you agree to when you open and use a yesb33 account. Access and eligibility depend on your local law and the regions we currently support — read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
yesb33 Terms and Conditions for Your yesb33 Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

These terms also define how we protect your account and what happens to your data while you are registered with us. We keep your account credentials encrypted and require identity verification before processing withdrawals to your bKash, Nagad, or Rocket wallet. You can request a copy of the data we hold, ask us to correct it, or close your account at any time by contacting support.

Account Security

Your login credentials are stored with encryption. We require OTP verification for sensitive account actions, including withdrawal requests to any linked mobile wallet.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable law. You may request details of what we hold.

Wallet Verification

Before a withdrawal clears to bKash, Nagad, or Rocket, we verify the wallet number matches your registered account details. This step protects against misdirected payments.

Contact for Changes

To update your registered details, request data access, or ask about account closure, contact support via live chat or email with your account reference ready.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team is available to help. You can reach us through live chat inside your account dashboard, by email, or through the help centre linked in the footer.

Live Chat Open your account dashboard and start a chat session. Our team can clarify any clause or walk you through how a specific rule applies to your wallet or account.
Email Support Send your query to our support address listed in the help centre. Include your account reference so we can pull up the relevant details and respond accurately.
Help Centre The help centre covers common terms questions — account suspension, wallet limits, and eligibility — with plain-language answers you can check before contacting us directly.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on yesb33. Eligibility depends on your local law and the regions we currently support — access is not available everywhere.

We will notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice counts as acceptance of the updated terms.

Your wallet details are used only to process deposits and withdrawals you initiate. We verify the wallet number against your account before any payment is released.

Yes. We may suspend or close an account if these terms are breached, if we cannot verify your identity, or if required by applicable law. We will communicate the reason where we are permitted to do so.

Contact our support team via live chat or email with your account reference. We will confirm what data we hold and provide it in line with applicable law.

Local law takes precedence where it applies. If a clause is unenforceable in your jurisdiction, the remaining terms stay in force. Eligibility always depends on your local legal position.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.